Platform Foundations and Developer Workflow

Explain how ServiceNow applications, tables, records, metadata, and instances relate to one another.

Navigate to applications, modules, records, and configuration pages using the Application Navigator and filters.

Create a scoped training application in Studio and distinguish its application files, application scope, and runtime data.

Create and select a local update set before configuring the training application, and distinguish the update set from the active application scope.

Use the platform interface to inspect a record's fields, activity, related lists, and system metadata.

Modify form and list layouts and verify that the configuration change is captured in the intended update set.

Trace a simple user action from the interface through platform logic to a database record change.

Locate relevant ServiceNow documentation for a platform feature or API.