Scaling Operations with Systems and People

Design a standardized template for creating Standard Operating Procedures (SOPs) for remote team members.

Create a detailed SOP for one critical daily task, such as order processing or customer service response.

Identify key business functions suitable for delegation (e.g., customer service, social media posting).

Draft a job description for a remote virtual assistant focused on e-commerce operations.

Select an appropriate platform for hiring remote staff (e.g., Upwork, OnlineJobs.ph).

Develop a market entry checklist for expanding to a new international marketplace, covering legal, logistical, and marketing steps.

Activate a cross-border selling program within Amazon Seller Central for a new region (e.g., Canada, UK).