Module 1: The Two Systems of Thinking

Distinguish between System 1 (automatic, intuitive) and System 2 (deliberate, analytical) thinking processes.

Identify the characteristics of System 1 and System 2 thinking in everyday user interactions.

Explain how cognitive load influences a user's reliance on System 1 versus System 2 thinking in a digital interface.

Analyze a user flow (e.g., checkout, sign-up) to identify where users are likely to use System 1 vs. System 2 thinking.